


The Above the Call Award
Recognizes Admins who consistently exceed expectations in their roles.
The Above the Call Award honors the Administrative Professional that goes above and beyond the call of duty in delivering an exceptional customer experience, a phenomenal first impression and serves internal and external customers with professionalism, enthusiasm, and care.
Candidates that qualify for the Above the Call Award include any Administrative Professional whose job responsibility involves significant interaction with others such as coworkers, customers, vendors, company visitors, etc.
Administrative titles might include but are not limited to: Receptionists, Office Assistants, Client Service Assistants, Facilities Assistants, Sales Coordinators, Sales Assistants, Marketing Coordinators, etc.
Nomination Requirements: Items to include in your nomination:
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Why does this Administrative Professional deserve to win an Admin Award? Include details such as the specific or unique contributions they’ve made to their organization, what elevates this candidate from their peers, what makes them a highly effective and invaluable Administrative Professional, what obstacles they may have had to overcome, examples of their perseverance, loyalty, etc.
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How many total years has this Nominee served as an Administrative Professional throughout their career?
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How many years has this Administrative Professional been employed by their current organization or executive?
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Please provide specific examples of how this Administrative Professional has gone above and beyond in providing exceptional customer service to others and the impact they’ve had on the organization. Be sure to include any commendations they’ve received internally or externally for going above and beyond. Who does this Administrative Professional regularly interact with day to day in their role?
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Is there anything else you think the judges need to know about this candidate? If so, please share any additional thoughts, information, insights, etc. that you believe would be helpful to the judges in determining this candidate’s unique qualifications in this award category. (Optional)
Recognize Exceptional Administrative Professionals
Teryie Johnson
Toyota Motor North America
Region: Dallas / Fort Worth & Southwest Region
Year: 2023
Award Category: Above the Call
Dana Smith
Southwest Airlines
Region: Dallas / Fort Worth & Southwest Region
Year: 2022
Award Category: Above the Call
Johnnie Mills
JCPenney
Region: Dallas / Fort Worth & Southwest Region
Year: 2019
Award Category: Above the Call
Margie Luna
Southwest
Region: Dallas / Fort Worth & Southwest Region
Year: 2018
Award Category: Above the Call
Elsie Green
Hall Financial Group
Region: Dallas
Year: 2013
Award Category: Above the Call
Ruby Owens
Chacon Autos
Region: Dallas
Year: 2012
Award Category: Above the Call
Stephanie Mosher
Cisco Systems Inc.
Region: Dallas / Fort Worth & Southwest Region
Year: 2024
Award Category: Above the Call
Dori Kuhn
Behringer
Region: Dallas
Year: 2014
Award Category: Above the Call
Alia Morgan
Wells Fargo Dealer Services
Region: Dallas
Year: 2017
Award Category: Above the Call
Teressa Roberson
Center for BrainHealth at The University of Texas at Dallas
Region: Dallas
Year: 2016
Award Category: Above the Call
Crystal Pratts
UT MD Anderson
Region: Houston & Gulf Coast Region
Year: 2025
Award Category: Above the Call

How to Craft a Winning Nomination?
Insider Tips
Your Admin is Exceptional. Let's Make Sure the Judges Know it Too.
A winning nomination isn’t about flashy words or empty praise - it’s about telling a story that captures their impact, achievements, and their irreplaceable role in your organization. The best nominations bring their contributions to life with real examples and heartfelt appreciation. Follow these tips to craft a submission that stands out and gives your Admin the recognition they deserve.
Direct Supervisors’ Nomination Goes a Long Way
A nomination from the Admin’s direct supervisor holds the most influence. While multiple nominations help, a strong, detailed submission from a key leader is often the game-changer.
While it is possible for a Nominee to advance in the competition with strong nominations from colleagues, executives, or other team members, you'll want to encourage participation from the Nominee's leader.
Direct Supervisors’ Nomination Goes a Long Way
A nomination from the Admin’s direct supervisor holds the most influence. While multiple nominations help, a strong, detailed submission from a key leader is often the game-changer.
While it is possible for a Nominee to advance in the competition with strong nominations from colleagues, executives, or other team members, you'll want to encourage participation from the Nominee's leader.
Direct Supervisors’ Nomination Goes a Long Way
A nomination from the Admin’s direct supervisor holds the most influence. While multiple nominations help, a strong, detailed submission from a key leader is often the game-changer.
While it is possible for a Nominee to advance in the competition with strong nominations from colleagues, executives, or other team members, you'll want to encourage participation from the Nominee's leader.
Direct Supervisors’ Nomination Goes a Long Way
A nomination from the Admin’s direct supervisor holds the most influence. While multiple nominations help, a strong, detailed submission from a key leader is often the game-changer.
While it is possible for a Nominee to advance in the competition with strong nominations from colleagues, executives, or other team members, you'll want to encourage participation from the Nominee's leader.